Legal

Refund policy

30 days, no questions

If DevCruft Pro is not what you wanted, email hello@devcruft.com within 30 days of purchase and we will refund you in full.

There is no form. You do not have to give a reason, and if you give one we will not argue with it. We will not send you a retention offer or ask you to try a different feature first.

What we need

The email address you bought with, or your licence key. That is all — it is enough for us to find the transaction.

How long it takes

We process refunds within two business days. Your bank then takes its own time, usually five to ten days, which is outside our control.

After a refund

Your Pro licence stops being valid and you should stop using Pro features. The free tier keeps working, permanently, as it does for everyone.

Beyond 30 days

Email us anyway. If something is genuinely broken, or the app did not do what this website said it would, we would rather refund you late than have you feel cheated. Consumer law in your country may also give you rights beyond this policy, and nothing here limits them.

Before you ask for one

If the problem is a bug or something not working on your Mac, tell us what happened first. We would much rather fix it. But it is entirely your call, and asking is never a condition of getting your money back.